Telehealth Services

Accessing Telehealth Services

Telehealth is a convenient way of accessing health services online via video or telephone. Telehealth enables you to receive services in the comfort of your own home. This is particularly important if you are confined to your home, unwell or unable to travel.

Fuel Your Life Practioners are now available to see clients via Zoom or telephone.

WHAT EQUIPMENT DO I NEED FOR TELEHEALTH?

For video consults, you can use any mobile device or desktop with audio and video capabilities. For phone consults, landlines are also suitable.

WHAT ABOUT PRIVACY AND CONFIDENTIALITY?

Strict data security measures are applied and the same requirements apply for face-to-face and telehealth consultations.

WHAT IF I DON’T HAVE ACCESS TO A CAMERA AND INTERNET?

If you don’t have access to a camera or internet you may be suitable for telephone consults.

IS TELEHEALTH AS EFFECTIVE AS FACE TO FACE SESSIONS?

Research has indicated that telehealth services can be just as effective as face-to-face consultations.

How Do I Make An Appointment?

To book an appointment get in touch today.

Is There Anything Else I Should Know?

Yes, telehealth is a great option for people to use however there are a few basic rules to follow:
Make sure you are in a private space.
Turn any other device (such as tv or radio) off.
If doing a video consult, please try to make sure your face is well-lit.
Ensure you won’t be disturbed by other household members, including children and pets.
Be aware of your surroundings. If you don’t want the dietitian to see your kitchen, don’t have your consult in that room.
If you are concerned about others overhearing you, use headphones and discuss this with your treating dietitian.

VIDEO CONSULTS USING ZOOM

Below are the basic steps to get started:

  1. If you have not downloaded the Zoom app for your device yet, you can download it from the Zoom website.
  2. Before your appointment you will be sent an invite to your email address. 
  3. Then click the link to access your telehealth session with your dedicated Fuel Your Life dietitian. 

Be sure to download this additional information before your telehealth appointment